Refund policy

Return and Refund Policy

1. Introduction

Thank you for shopping with Tall Daddy Apparel! We value your satisfaction and want to ensure a seamless shopping experience. This Return and Refund Policy outlines our commitment to customer service and explains the terms and conditions for returns and refunds. 

2. Eligibility

We offer a 30-day return or exchange policy for orders placed within the USA. To be eligible for a return or exchange, please adhere to the following criteria:

• Your request must be made within 30 days from the date of purchase.
• Products must be returned in their original packaging and condition, which includes being unworn, unwashed, and with tags attached.
  
• Products marked as 'Final Sale' at the time of purchase are not eligible for return or exchange.

3. Initiating a Return or Exchange

To initiate a return or exchange, please contact us at info@talldaddyapparel.com

4. Return Process

Once you have initiated a return or exchange request, you will receive detailed instructions on the next steps, including how to package your item and where to send it. Please ensure that you follow these instructions to avoid any delays or complications in processing your return.

5. Refund Process

• Upon receiving your returned item and verifying that it meets our return eligibility criteria, we will process your refund within 30 business days.

• The refund will be issued to the original payment method used for your purchase, and you will be notified via email when the refund is processed.

• Please note that the time it takes for the refund to reflect in your account may vary depending on your payment provider.

• Additional Returns and Exchanges Details:
  Please note, that a flat return package convenience fee of $9.00 will be deducted from your refund. Once you print the return label, please affix it to your package and ship your return to the address below:

• Tall Daddy Returns
  3024 E. Chapman Ave #283
  Orange, CA 92869

6. Exchanges

If you have requested an exchange, we will process your request as soon as we receive your returned item. The replacement item will be shipped to you, subject to availability. If the requested item is no longer available, we will provide you with alternatives or issue a refund, as per your preference.

7. Customer Support

Should you have any questions or require assistance with the return or exchange process, our dedicated customer support team is here to help. You can reach out to us at info@talldaddyapparel.com.

8. Contact Information

If you need further clarification on this policy or have additional questions, please feel free to contact us at: info@talldaddyapparel.com

9. Changes to this Policy

We reserve the right to make changes to this Return and Refund Policy at our discretion. Any updates or modifications will be reflected by the effective date specified at the beginning of the policy.

Please review this policy periodically to stay informed about our practices and ensure your understanding of our return and refund procedures.

By making a purchase with Tall Daddy Apparel, you acknowledge that you have read and agreed to the terms and conditions outlined in this Return and Refund Policy.